Effective Date: 01.01.2026

1. Information We Collect

We collect information voluntarily submitted through service request forms, including:

• Name and surname

• Email address

• Phone number

• Shipping address

• Product request details

• Any additional notes provided by the customer

2. Purpose of Data Collection

Collected data is used solely for:

• Reviewing service requests

• Communicating with customers

• Coordinating with sourcing partners

• Compliance and record-keeping purposes

3. Data Sharing

Customer data may be shared only when necessary with:

• Independent sourcing or fulfillment partners

• Payment service providers

• Compliance or regulatory authorities when legally required

Data is never sold or shared for marketing purposes.

4. Data Retention

Data is retained only for as long as necessary to:

• Complete the requested service

• Comply with legal and accounting obligations

5. Data Security

Reasonable administrative and technical measures are applied to protect submitted data against unauthorized access.

6. Customer Rights

Customers may request access, correction, or deletion of their personal data by contacting the Company.